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How to Decide Whether a Removal Company is Reputable

Posted on 21/08/2014

There are so many removal companies out there, each claiming to offer the best services at the lowest price. With so many companies constantly being advertised on the internet, in phone directories and even in newspapers, it can be very difficult to choose one. After all, the only thing anyone wants is to be provided with a good quality service that does not cost an arm and a leg. However, recently, the arrival of ‘cowboy professionals’ has meant that not everyone can be trusted.

‘Cowboy professionals’ are people who lack the training, experience and sometimes even the facilities to deliver a service professionally, yet still advertise themselves as full professionals. These phoney professionals can be found in every trade, from construction to removals and they always tend to be offering their services at the lowest price. It is therefore crucial that you do not end up with a phoney remover who will not deal with your removal professionally at all.

So how exactly do you know which company you can and cannot trust? This article mentions a few things to look out for, which are good indicators of good, high quality, reputable companies, meaning that you can make the right decision about which one to choose.

Most reputable companies will have a proper ad in the newspaper, phone book or the internet. This website will have all the information you require about the company and its services.
Unprofessional removers tend to have their name and a phone number advertised on secondary website, which is often one of the main indicators of phoney removers.

A good company will allow you to read testimonials that have been left by previous clients. These should also be found on the website. A reputable company is a company not afraid to show off any good publicity that it has gotten, so always be on the look out for testimonials or awards that may have been won by the company (these will also be mentioned somewhere in the ad or on the website).

Most reputable companies have an office, so if all you have is a mobile number and no professional office number, you know that you may be through to someone who may not be 100% reliable.
Reputable companies who have nothing to fear will offer to insure your possessions whilst they are in the care of the company’s staff. This means that any removers that do not offer insurance may not be the most reputable and you should probably stay away.

Have you ever heard of the famous saying ‘If something sounds too good to be true it probably is too good to be true’? Well, this saying did not develop out of thin air. If a remover is offering you the full package for less than half of the price that another firm is offering, then it probably is a fluke or a rip off.

Asking your nearest and dearest for referrals is another option that allows you to choose a reputable removal firm. If a friend or family member has used a removal service that they were pleased with, then you know that they must have done a good job.

Picking a removal company is a tricky task, especially when there are so many to choose from. However, by doing some research, you will be able to avoid any phoney ‘cowboy professionals’ and actually hire a service provided by a reputable removal company, therefore ensuring that you get all that you end up paying for.


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The move was executed perfectly with this company! An efficient booking process and movers who worked both carefully and swiftly. Thanks to the team for their dedication!    
D. Cervantes
Thanks to France Removals, my move was smooth and carefree. The team was on time, professional, and treated my items delicately. They worked quickly whilst ensuring everything was packed and unloaded securely. A high-quality and affordable...    
Sage Burdette
Facing an urgent move, Movers France was a fantastic solution. The movers were incredibly professional and gracious, executing their tasks with speed and respect. Great value accompanied by meaningful chats. Thank you for your indispensable help.    
Tristan L.
Seamless booking and a stress-free moving day with Relocation Companies. Thank you so much for the effort you put in!    
Tyasia J.
What a fantastic service from Moving Services! They made our moving day enjoyable and easy. I'd urge anyone moving to use their services. They were careful and quick. Thank you so much, Moving Services!    
Chantal Samples
Moving to France really helped me out with my move. It was an excellent experience from start to finish. The staff was respectful, hardworking, and ensured my furniture arrived safely.    
R. Kruse
Top-notch experience - the removal team was helpful, dependable, and ensured a smooth, stress-free move. Highly recommend!    
Madysen B.
Impressive removal service - the movers were supportive and quick, making sure our move was stress-free. Would recommend!    
Darren Cherry
An efficient and prompt service provided by a professional team. Took care with walls and belongings. Reasonable pricing. They kept me informed about times. I would use them again!    
Asa Leach
Our move went smoothly due to the professionalism and skill of Removal Company. We encountered no issues at all.    
Destiney M.